17 May How to Recover from Disaster
Posted at 13:15h
in Business, Employee Development, Leading Change, Non-Profit, Organizational Culture, Public Relations, Reinventing
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How does a company, like United Airlines, recover from a public failure? In an article from 2006, Embracing Change as Opportunity, Richard Belluzzo outlines four key principles that are still relevant to the situation United finds itself in today. The first principle is a tough one: “Don’t...